frequently asked questions
How do I book?
Fill out a booking inquiry on the “book with us” tab, and give us as much detail as you can about your event. We’ll email you a response and see if our venue is the right fit for you! After we’ve confirmed your booking date and time, we’ll send you an invoice to solidify your venue booking. You can pay with a credit card, or etransfer payment.
What does “custom furniture layout” mean?
All of our furniture and fixtures are mobile, and can be arranged to accommodate your event’s specific needs. Prior to your booking, we’ll schedule a time for you to come into the venue, and discuss how you’d like the furniture set up for your event needs; tables, chairs, bar, bar fridge, comfy furniture, etc.
How many people can I have at my party?
Our capacity is 40, which includes any staff you may have working your event.
Can I come in early to set up?
Your booking time slot (3, 6, or 12 hours) includes your set up and clean up time, but if you’d like to add more time onto your event - that’s great! On weekdays its an extra $100 per hour, and on weekends it’s $150 per hour.
Can I hang up decorations?
For sure, you can hang your own decorations for your party as long as they don’t damage the venue.
Can I bring in my own food?
Yes! Feel free to get your party catered, or bring your own food made from home - we don’t charge anything extra for this! But please be sure to clean up after your booking to avoid any cleaning fees.
Can we have alcohol during our party?
Yes! You’ll have to apply for a “Special Occasions Permit” from the AGCO, and follow its rules and regulations during your event. Proof of your approved permit needs to be sent to us prior to your booking.
Do you have a projector?
Yes! There is a projector you can use for movies, slideshows, or video games. There is an extra $30 fee to rent the projector.
How does a booking work?
We’ll be here when you arrive for your booking, and can help you get set up. When you’re ready for your guests arrive, we’ll leave you to your party, and return 15 minutes before the end of your booking to lock the doors.
What is your refund policy?
60 days or more = full refund, 30 to 59 days = 50% refund, less than a month prior to your event = no refund.
Do you have parking?
No, but James Street and surrounding side streets have ample parking. Mon to Wed after 6pm, Thurs + Fri after 9pm, and weekends/holidays are free. We’re also a short 3 minute walk away from a municipal parking lot at 22 Mulberry Street.